How long is my account suspended?

Suspension is caused by misuse of the application. Suspension period depends on the frequency of misuse of the app. Prolonged abuse might result in banning of accounts.

To avoid suspension, please refer to Terms of Use for more information. 

Why is my account suspended?

Ready Agent Team analyses all tour appointments booked to guarantee the best experience for both the Customer and the Agents. Our review shows that the application may not have been used in accordance with Ready Agent’s Terms of Use.

If you think that suspension of your account is unjustified, an appeal request can be submitted. Appeals submitted will be reviewed by our team and the evaluation will be based on the evidence provided. Appeals do not guarantee account retrieval.

Account still suspended after submitting all requirements? Talk to us at support@54.200.151.78.

Should I share my location?

Security should always be a priority. Only share your location if you feel comfortable. Location Sharing does not work? Contact us at support@54.200.151.78.

What to do when safety is compromised?

Safety is more important than ever. Ready Agent not only uses leading edge technology to protect the users data and identity but also the best security encryption to protect every transaction.

We strive for a trouble-free and safe experience before, during and after every tour appointment. Tour and Agent reporting is readily available for any customers that experience otherwise. Email us at support@54.200.151.78 for further information.

Is Share Location not Working?

You’re communicating with the Agent and you agree to share your location but your location is not appearing on the Agents screen? No worries, Just make sure that your GPS is turned on so the application can display your real time location.

Are you Unable to Track your Agent?

You’re on your way to the property for your tour appointment but the agent's location is not displayed on the application? Try restarting the application or contacting the agent. If the problem persists contact us at support@54.200.151.78.

Is the App not Working after Updating?

We want our customers to have a great experience every time they use our application. Updates are necessary to make sure that the application works every time. If you’re experiencing problems launching the application after updating, please try to restart your mobile phone, make sure that the updates are completed, then relaunch the application. If the problem persists, email us at support@54.200.151.78.

Is there a website for Ready Agent?

YES! Ready Agent have a website. You can visit our website at http://54.200.151.78.

Where Can I Find Information About the Property?

Property information is very vital in determining what Real Estate to purchase. We want our customers to be knowledgeable before making a decision.

To find information about the Properties;

  1. Search for the location where you want to look for properties.
  2. Then, select the property you are interested.
  3. Once selected, property information will be displayed on your screen.

Ready Agent use realtor.com to make sure that all the important and most updated property information will be readily available for our customers to look at. Cannot find the information that you need? Talk to us at support@54.200.151.78. We’ll get you the information that you need.

How to Report an Agent

Great experience is what we strive for when meeting one of our Real Estate Agents. We express a great deal of regret when customers experience otherwise. Keep in mind that we want to assist you in every way possible.

Here’s how to report an Agent in case an issue arise:

  1. After every appointment, the application will prompt you to rate the Agent. You can use it to give feedback not only to the Agent but also to the application.
  2. If you skip the prompt after an appointment, you can click on the Hamburger menu and select “History”.
  3. Select the appointment in which you encounter the Agent.
  4. Then, click “EDIT RATING” and proceed to submitting the rating and the report of the said Agent.

We’ll make sure to take necessary steps and precautions once the report is submitted. Want to talk to us? Email us at support@54.200.151.78 for further assistance.