Great experience is what we strive for when meeting one of our Real Estate Agents. We express a great deal of regret when customers experience otherwise. Keep in mind that we want to assist you in every way possible.

Here’s how to report an Agent in case an issue arise:

1. After every appointment, the application will prompt you to rate the Agent. You can use it to give feedback not only to the Agent but also to the application.
2. If you skip the prompt after an appointment, you can click on the Hamburger menu and select “History”.
3. Select the appointment in which you encounter the Agent.
4. Then, click “EDIT RATING” and proceed to submitting the rating and the report of the said Agent.

We’ll make sure to take necessary steps and precautions once the report is submitted. Want to talk to us? Email us at support@54.200.151.78 for further assistance.

We apologize for any inconvenience that the tour may have caused you. Our directive has always been to make sure your satisfaction is our top priority. Let us help you resolve any issues that you may have experienced today.

To report a tour:

1. Click on the “Hamburger Menu”.
2. Click on “History”.
3. Then, click on the tour you want to report
4. Once a tour is selected, click on report an issue.

We’ll make sure to take necessary steps and precautions once the report is submitted. Want to talk to us? Email us at support@54.200.151.78 for further assistance.

Wanna know how to contact your Agent? Once the tour is accepted the location of the agent will be displayed on the Map, on the same screen the “Contact” button is also available. Click on “Contact” and start chatting with your Agent. You also have the option to call them but charges may apply depending on your carrier.

If you have any questions or concerns feel free to contact us at support@54.200.151.78.

Now that you’re able to find the house of your choice, here’s how to book an appointment to tour the house:

1. On the Property Details of your chosen property, scroll down and click on “TOUR NOW”.
2. Select the Real Estate Agent of your choice.
3. Wait for the acceptance of the Agent.
4. Once accepted, proceed to the property and start your tour!

Not able to book appointments? Let us help you, get in touch with us at support@54.200.151.78.

Found your dream home but can’t book an appointment yet? Just click on the “❤” button to save your preferred properties. To see the list of your save properties:

1. Click on the Hamburger Menu.
2. Click on “Favorites”.

Having a hard time saving your favorite properties? Talk to us at support@54.200.151.78.